Product Manager, HW & Global Launch

Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do  a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description Primary Function of Position You will become a member of the da Vinci Multiport Global Product Management team, helping drive successful global launches, upgrades, and commercial readiness for the dV5 platform. This role will report to a Sr. Group Product Manager within the Systems and Software Team and will serve as a central product management point of contact for hardware and software launch activities outside the U.S. You will lead cross-functional launch coordination and execution, develop scalable and repeatable launch processes, and partner closely with global commercial, product operations, engineering, regulatory, clinical education, and regional teams to ensure markets are ready to introduce and support dV5 capabilities.

Success in this role requires strong operational leadership, attention to detail, strategic prioritization, and the ability to influence complex cross-functional teams without formal authority.

Essential

Job Duties Launch Logistics & Software Coordination Lead end-to-end HW launch coordination, execution, and reporting for dV5 platform launches and upgrades, establishing clear milestones, owners, dependencies, risks, and escalation paths.

Develop and continuously improve consistent, repeatable, and efficient processes for launching systems and software after first market introduction, incorporating lessons learned to improve launch quality, speed, and predictability.

Drive commercial readiness for new-market launches and out-of-U.S. software launches, partnering with global marketing, sales, operations, training, regulatory, quality, and regional teams to identify and close readiness gaps.

Own system allocation planning and prioritization for internal systems/upgrades, balancing internal and external needs and aligning allocations to business priorities, launch timing, customer commitments, and available supply; manage demo system upgrades and readiness.

Lead out-of-U.S. individual country go-to-market readiness and launch execution, tailoring launch plans to country-specific requirements while maintaining alignment to global strategy and standardized processes.

Establish and maintain launch readiness requirements, criteria, and governance, ensuring technical, operational, commercial, regulatory, training, and market requirements are clearly defined, tracked, and met before launch.

Coordinate out-of-U.S. training readiness in partnership with Clinical Education, regional commercial teams, and other stakeholders, including training needs, timing, materials, deployment, and launch support.

Serve as the primary product management point of contact for out-of-U.S. launch stakeholders, providing clear communication, decision support, issue resolution, and escalation across global and regional teams.

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