Business Operations Associate

Job Summary

The Business Operations Associate, General Practice will be a key member of the Business Operations team and will report to the Senior Director of Business Operations. This is a unique opportunity to work on diverse high impact projects that are critical to NVA’s growth.

Location:

Remote
- United States

Specific responsibilities will include, but not be limited to:

• Analyze financial and operational performance, including P&L, budget/forecast variances, and key business KPIs, to identify performance drivers and improvement opportunities
• Structure ambiguous business problems, develop hypotheses, conduct analyses, and translate findings into actionable recommendations
• Build financial and analytical models to evaluate business opportunities, investments, and strategic initiatives
• Develop management reporting and dashboards that translate complex data into clear insights for senior leadership
• Support high-priority cross-functional initiatives from opportunity identification through implementation and performance tracking
• Conduct market research, benchmarking, and stakeholder interviews to inform business decisions
• Develop executive-ready presentations that clearly communicate insights, recommendations, and decisions required
• Partner with Operations, Finance, Data & Analytics, and other functional teams to drive alignment and execution
• Serve as a thought partner to Business Operations leadership and other stakeholders on strategic and operational priorities

The ideal candidate will have the following:

• 2+ years of relevant professional experience, ideally in management consulting, corporate strategy, business operations, finance, or another highly analytical environment
• Bachelor’s degree from a top tier university
• Exceptional analytical and problem-solving skills, with strong attention to detail
• Strong business and financial acumen and ability to quickly understand key business drivers
• Excellent written and verbal communication skills, with the ability to communicate effectively across different audiences and levels of the organization
• High degree of ownership, intellectual curiosity, and learning agility, with comfort operating in a fast-paced and ambiguous environment
• Strong interpersonal and collaboration skills, including the ability to build relationships across a matrixed organization
• Advanced proficiency in Microsoft Excel and Power Point
• Experience with business intelligence and visualization tools (e.g., Power BI) preferred
• Knowledge of SQL, Python, R, or other analytical tools a plus

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.

Salary Range: $74,500 - $95,000

FSLA Status:
Exempt

* This role is not open to receiving agency candidates and any contingent submissions will not be honored.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while…