Administrative Service Support
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-07-16
Listing for:
Capitol Chevrolet
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? Capitol Hyundai is looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top‑notch training to ensure your success.
What You’ll Be Working On:- Inspect service repair orders and/or parts invoices for proper completion and accuracy.
- Calculate the materials charge applicable for each order.
- Collect the total retail charges from the customer in cash, check, or authorized charge account.
- Provide the customer with the proper change and/or receipt.
- Deliver all repair orders and parts invoices to the accounting department.
- Control the keys associated with completed repair orders, return keys to the customer or porter when bills are paid, and direct customers to where they may find their vehicle.
- File repair orders as directed by the Service Department manager.
- Answer the phone, transfer calls to the persons requested or best‑suited to take the calls, and take written messages when the needed personnel are not available.
- Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
- Schedule guest service appointments.
- Manage rental car fleet.
- Perform any other administrative tasks as directed by management.
- Must be detail‑oriented and organized.
- Strong interpersonal skills.
- Prompt and courteous demeanor.
- Positive and hardworking personality.
- Strong computer skills.
- Availability to work on Saturday.
- Valid driver’s license and clean driving record.
Salary: $18.45–$30.00 /hour (pay is based on applicable experience and skills).
Industry‑Leading Benefits:- Values‑driven culture and a team built on integrity, caring, performance, and efficiency.
- Continuous career development and advancement opportunities.
- Comprehensive benefits package (Medical, Dental, Vision).
- 401(k) with company match.
- Employee Assistance Program with free telemedicine and mental health resources.
- Exclusive Employee Vehicle Purchase Program with a 3‑Year Service Maintenance Package.
We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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