SaaS Customer Support Specialist - Fast, Product-Savvy
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-18
Listing for:
Triwill Group
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Rippling is seeking enthusiastic individuals to join our Customer Support team. You will become a product expert, manage customer issues from start to finish, and respond promptly via email, chat, or video.
You will document interactions in the CRM and share customer feedback with Product and Engineering to improve our platform. The role requires a Bachelor's degree and 1–4 years of SaaS customer support experience, with strong communication in English and effective time management to meet
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