Enrollment Coordinator

Title

Enrollment Coordinator

Cupertino, CA

Full-Time | 40 hrs/week (Wednesday–Sunday)

Compensation: $24–$28/hour (based on experience) + commission for each student enrollment, with performance-based quarterly and annual incentives. Target annual compensation: $50,000–$74,000.

At Think Academy, we believe every student deserves a learning experience tailored to their unique strengths and goals. As an Enrollment Coordinator you ll be the first person families meet on their educational journey. By understanding each student s academic needs, you ll help parents identify the right programs and guide them through a welcoming, seamless enrollment experience.

This role is ideal for someone who enjoys building relationships, communicating with families, and making a meaningful impact through education. You ll also collaborate closely with teachers and campus staff to ensure every family receives exceptional support from their first visit onward.

• Enrollment & Consultation
• Greet and consult with walk-in or online parents to understand student needs.
• Present Think Academy programs and recommend appropriate classes or learning paths.
• Support placement tests and trial classes, and guide parents through the enrollment process.
• Follow up with potential families to maximize conversion and ensure a smooth onboarding experience.
• Front Desk & Parent Communication
• Serve as the first point of contact for parents and visitors — in person, by phone, and via email.
• Handle class scheduling, student check-in/out, and inquiries with warmth and efficiency.
• Maintain a welcoming, organized, and professional front-desk environment.
• Coordinate with teachers and operations teams to resolve classroom or scheduling issues.
• Operations & Team Collaboration
• Assist with campus events, workshops, and open houses.
• Collaborate with marketing and academic teams to ensure consistent service and smooth workflow.

• Fluency in both English and Mandarin.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Passion for education and helping students succeed.

• Bachelor s Degree
• Experience in admissions, education, customer service, retail, hospitality, or consultative sales.
• Experience meeting performance or enrollment goals.

• Meaningful work that impacts students’ academic growth.
• Supportive, collaborative, and growth-oriented team environment.
• Career development opportunities in education operations and manageme