Hybrid Call Center Agent: Member Experience
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-26
Listing for:
PremierOne Credit Union
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Premier One Credit Union is seeking a Call Center Representative to assist members with telephone requests, explain products and services, and resolve issues. The role emphasizes clear communication, problem-solving, and a member-first approach in a fast-paced environment.
The ideal candidate will have 1–3 years of customer service experience, strong interpersonal skills, and the ability to educate members on financial solutions while maintaining composure under pressure.
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