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Strategic Customer Solutions Specialist
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-29
Listing for:
Solera Corporation
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, CRM Systems & Management, Technical Support
Job Description & How to Apply Below
Solera is seeking a Customer Solution Specialist in the United States to act as the primary contact for assigned customers, coordinating with sales and internal teams to ensure successful implementation and ongoing support of Solera products and services.
You will triage cases, monitor KPIs, and drive customer satisfaction, retention, and growth while maintaining accurate CRM records and collaborating with cross-functional teams.
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