Disability Claims Advocate II - Customer Champion
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Met Life is seeking a Disability Customer Advocate to manage and resolve disability claims escalations with a focus on customer satisfaction. You will drive root-cause analysis, coordinate with Legal and Privacy teams, and maintain data integrity in the DCA database to support accurate resolutions.
You will identify trends, recommend process improvements, and work with account teams and claims organizations to strengthen customer confidence and loyalty through objective, policy-driven actions.
This role, Disability Claims Advocate II
- Customer Champion at Met Lif, could be your next career step.
Join Met Lif and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Disability Claims Advocate II
- Customer Champion role at Met Lif, based in United States.
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