Customer Care Team Lead — Drive Service Excellence
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Success Management -
Management
Academy Sports + Outdoors is seeking a Customer Care Team Lead to guide onboarding, coaching, performance management, and career growth for a high-volume center.
In this role you will identify improvement opportunities, manage payroll validation, attendance, and quality metrics, and partner with leadership to raise service quality while sustaining an engaged, accountable team culture.
The Customer Care Team Lead — Drive Service Excellence position in the Management & Operations, Sales field is open for applications.
Learn more about the Customer Care Team Lead — Drive Service Excellence role in the description above.
We appreciate your interest in this position.
Join Academy Sports + Outdoors and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Care Team Lead — Drive Service Excellence role at Academy Sports + Outdoors, based in United States.
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