Healthcare Customer Service Associate
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Santa Clara Family Health Plan is seeking a Customer Service Representative I to handle inbound and outbound calls, supporting the Customer Service Department while ensuring compliance with Medicare and Medi-Cal regulatory requirements and achieving call center service level objectives.
You will assist members and providers with questions about eligibility, benefits and access to services, document interactions, escalate issues when needed, and participate in ongoing training to maintain high
We are looking to fill the Healthcare Customer Service Associate position at Santa Clara Family Health Plan in San Jose, CA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in San Jose, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).