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Onsite Mandarin Customer Success Specialist

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Think Academy U.S
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Chinese Speaking
  • Language/Bilingual
    Bilingual, Chinese Speaking
Salary/Wage Range or Industry Benchmark: 52000 - 74000 USD Yearly USD 52000.00 74000.00 YEAR
Job Description & How to Apply Below

Think Academy US is seeking a Customer Service Representative (Mandarin required) onsite in San Jose to support enrolled students and families. You will respond to inquiries, provide guidance, and coordinate scheduling while maintaining a high level of service across channels.

The role requires fluent Mandarin, reading English at CET-4 level, and comfort with long evening shifts. A bachelor's degree or higher is required, with opportunities for growth within an Ed-Tech environment.

This posting is for the Onsite Mandarin Customer Success Specialist role at Think Academy U.S, based in San Jose, CA, United States.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Onsite Mandarin Customer Success Specialist position at Think Academy U.S in San Jose, CA, United States.

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