Onsite Mandarin Customer Success Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Technical Support, Customer Success Management, Chinese Speaking, HelpDesk/Support
Think Academy US in San Jose, CA is seeking a Mandarin-speaking Customer Success Specialist to guide parents and students through the learning journey, and to own the user experience. You will deliver timely, accurate, professional support across chat, email, WeChat, and phone, ensuring every interaction reflects high standards.
You will resolve urgent or complex cases, document recurring issues, collaborate with internal teams to improve workflows, and contribute to initiatives that optimize
As a Onsite Mandarin Customer Success Specialist, you will play an important part at Think Academy US in San Jose, CA, United States.
Are you ready to take on the Onsite Mandarin Customer Success Specialist role at Think Academy US?
We would love to welcome a new Onsite Mandarin Customer Success Specialist to our organisation in San Jose, CA, United States.
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