Strategic Customer Success Partner Retention
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Medium is seeking a Customer Success Manager (CSM) based in San Jose, California. This pivotal role emphasizes building strong relationships with clients, ensuring they gain maximum value from our products. The CSM will engage with a defined portfolio of clients, focusing on their success and satisfaction.
Key responsibilities include proactive account management, driving growth through upselling, and facilitating customer enablement. Exceptional communication skills are required, with a focus on empathy and understanding client needs.
The following role is for a Strategic Customer Success Partner:
Growth & Retention with Medium.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in San Jose, CA, United States.
This opportunity is part of our work in Management & Operations.
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