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Veterinary ER Customer Experience Lead

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: VEG ER for Pets
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 41000 USD Yearly USD 28000.00 41000.00 YEAR
Job Description & How to Apply Below

VEG is seeking a Customer Experience Coordinator to shape the patient and family journey across in-person, phone, and online channels. You’ll act with warmth and urgency, ensuring accurate records and quick routing of urgent medical calls to clinicians.

Candidates bring 2+ years in customer service, strong organization, and a gift for empathetic communication in a fast-paced veterinary ER environment. Growth, mentorship, and stable schedule benefits accompany this role.

We invite applications for the Veterinary ER Customer Experience Lead position located in San Jose, CA, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in San Jose, CA, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 28.000 - 41.000.

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