Events and Programs Assistant

Events and Programs Assistant

Department: Program & Events

Employment Type: Part Time

Location: Diaz Compean Student Union

Reporting To: Omar Garcia

Compensation: $18.50 - $21.25 / hour

Position Overview
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary
Under the direct supervision of the Manager of Events and Programs, the Events and Programs Assistant supports the planning, organization, execution, and assessment of campus-wide events, ensuring smooth operations through tasks such as equipment set-up, customer service, and facility supervision. This role fosters an inclusive environment, enforces policies, and participates in meetings, training, and additional duties as needed.

• Assist in the planning, organization, and execution of campus-wide events and activities including but not limited to, loading/unloading, set-up/tear down of equipment, check-in process, safety awareness, accident reporting, supervision of facilities and participants, general clean up, and handling complaints/suggestions
• Build an inclusive, welcoming environment while providing excellent customer service for attendees of Student Union events and programs
• Communicate effectively with all staff and patrons
• Enforce facility rules, regulations, policies, and procedures
• Knowledge of and participation in emergency protocols and procedures
• Sit on and attend meetings for one committee internal to the Events and Programs team
• Complete a self-evaluation each semester
• Attend scheduled staff meetings, training sessions, and workshops
• Support the Information Center by working at least 1 Information Center shift per week
• Perform additional duties as assigned

Minimum Qualifications

• Maintain a minimum GPA of 2.0 or higher
• Must be a matriculated SJSU student and continuously enrolled at least half-time
  * during the academic term.
  • * Half-time is defined as follows:
    Enrollment Status Half-time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester

Preferred Qualifications

• Current enrollment in Hospitality, Tourism, and Event Management or other applicable fields of study.
• Previous customer service and event management experience is preferred.

Knowledge, Skills, and Abilities (KSAs)

• Must be detail oriented, organized, and have excellent communication skills
• Must possess the ability to set and meet deadlines and manage multiple tasks at a time

Physical Demands and Work Environment

• The position works in a wide variety of environments including both a typical office as well as indoor facility in a program-oriented environment.
  • The physical demands of this position are described below:
    • Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
    • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
    • Lifting and Carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs.
    • Hearing and speaking to exchange information in person or on the telephone.
    • Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator.
• In general, the position works a schedule based on business needs 9 a.m.
  
  - 5 p.m., Monday - Friday, occasionally works evenings, weekends, and holidays as required.
  • When school is in session - may work up to, but not in excess of 20 hours per week (among all concurrent positions).
  • When classes are not in session (i.e. summer break) may work up to, but not in excess of 40 hours per week.
• This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

Benefits
This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.

Equal Opportunity/Affirmative Action
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status…