Student Retention Assistant; Outreach-Fye

STUDENT RETENTION ASSISTANT (OUTREACH-FYE)

San Jose/Evergreen Community College District

Close/First Review Date: 10/04/2026

Work Location:

Evergreen Valley College

The Student Retention Assistant reports to the Director of Outreach and Recruitment at Evergreen Valley College. The work schedule is 10 months per year; 19 hours per week;
Monday-Wednesday; 9:00 a.m. to 2:30 p.m. and Thursday; 9:00 am to 1:00 pm.

This classified position is grant funded and contingent upon yearly funding.

This position is represented by CSEA (California School Employees Association), Chapter 363.

Under the direction of a Program Director or Dean, performs specialized and varied duties coordinating the delivery of services for program-identified students to increase the extent to which they complete their educational and career objectives; provides academic follow-up, evaluation and referral through retention monitoring.

• 1. Attend classes and lectures in vocational and academic subject areas to identify and observe retention skills of students within the program.
• 2. Monitor student academic progress, provide advisement and support to students in need of improving or maintaining academic standing.
• 3. Review and discuss academic problems with student and faculty to identify methods for improvement and other available college assistance programs.
• 4. Assist faculty and students alike in coordinating learning activities and methods to optimize understanding of academic subject matter.
• 5. Coordinate and conduct group activities with program students such as study groups, workshops, and tutoring services.
• 6. Provide information and referral to other student service programs, financial aid, and community programs as necessary.
• 7. Provide assistance to and coordinate with program Counselors.
• 8. Collect, organize and analyze statistical data concerning program students in relation to their academic progress and the provision of supportive services; create and maintain retention database on microcomputer.
• 9. Research potential career opportunities with local community employers for students within the program.
• 10. Coordinate efforts between admissions, counseling and financial aid to ensure an effective in-take process for identified program students
• 11. Identify and provide activities designed to assist students with transfer to four-year institutions.
• 12. Provide assistance in conducting various student informational and motivational workshops.
• 13. Provide assistance in preparing program project plans and reports.
• 14. May make presentations to provide academic and program information to multicultural communities such as high schools and community-based organizations.
• 15. Perform other duties reasonably related to the job classification.

• 1. Process of matriculation within the community college system.
• 2. Retention strategies.
• 3. Resources, services, and programs provided by a community college which could be utilized to extend and improve retention efforts.
• 4. Public presentation methods and techniques.
• 5. Federal and State financial assistance programs.
• 6. Modern office methods and equipment including computer terminal and microcomputer usage, word processing, database and spreadsheet applications.

• 1. Provide academic and career information to students which will be helpful in pursuing academic goals and job objectives.
• 2. Apply language skills to read, analyze and utilize procedures manuals, instructional textbooks, resource materials, and program/governmental regulations; write reports and correspondence; and effectively present information and respond to questions from groups of faculty, students and the general public.
• 3. Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common fractions, and decimal; convert from one unit of measure to another; compute rate, ratio, and percent and to draw and interpret bar graphs.
• 4. Utilize reasoning skills to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• 5. Effectively communicate and interact with persons of diverse socio-economic and ethnic backgrounds.
• 6. Establish and maintain cooperative working relationship with those contacted during the course of work.

EDUCATION…