Reliability Program Director - onsite: San Jose, CA

Reliability Program/Engineering Ops Director – onsite, San Jose, CA

Job  
• Posted 09-Feb-2026 Service line: GWS
• Segment:
Role type:
Full-time Areas of Interest:
Building Management
• Location(s):
San Jose, California, United States of America

As a Reliability Program Director at CBRE, you will lead the team and programs responsible for optimizing the performance and reliability of MEP (mechanical, electrical, and plumbing) systems while ensuring continuity, uptime, and quality control across all properties. You will combine engineering operations leadership with reliability engineering discipline to monitor, analyze, and resolve system and infrastructure issues—especially within mission‑critical operational environments—and drive consistent preventive maintenance and repair performance.

This role is part of the Engineering and Technical Services job function and is responsible for providing support, preventive maintenance, and repairs on equipment and systems, while elevating reliability standards across the portfolio.

• Own portfolio performance and financial results by overseeing a business unit’s operating performance, approving annual budgets, and driving cost, risk, and reliability outcomes across properties and mission‑critical environments.
• Lead and develop the engineering operations team through formal supervision, recruiting and hiring, performance evaluations, coaching, and training plans—ensuring the team is staffed, skilled, and cross‑trained to execute consistently.
• Direct day‑to‑day engineering operations by coordinating workload, establishing schedules, assigning tasks, tracking deadlines, and ensuring continuity, quality control, and compliance across all sites.
• Manage vendors and contracted services by approving contractors/subcontractors based on facility need, implementing bidding procedures as required, and negotiating with external partners to deliver safe, cost‑effective, and reliable outcomes.
• Drive asset performance through reliability discipline by defining, designing, developing, monitoring, and refining maintenance plans for MEP systems and fixed assets; providing technical support and reliability guidance to site teams.
• Evaluate assets and eliminate repeat failures by partnering with engineering and operations teams to assess asset condition and performance, analyze trends, identify faults/symptoms, and implement corrective actions that improve uptime and lifecycle performance.
• Lead risk‑based reliability planning by developing risk management plans that anticipate reliability‑related and operational risks that could negatively impact plant or facility operations and coordinating mitigation actions.
• Troubleshoot and restore critical systems by diagnosing routine technical service and equipment problems, restoring functionality, and strengthening processes to prevent recurrence.
• Direct facility controls and asset management systems to ensure effective monitoring, maintenance execution, documentation accuracy, and operational visibility for decision‑making.
• Maintain governance, documentation, and standards by ensuring policies and procedures are followed, documentation is current (PM schedules, configurations, applications, technical references), and standards are improved where needed.
• Improve methods and raise standards by identifying and solving complex operational and organizational problems, significantly improving processes, and implementing new approaches that elevate reliability and operational performance.
• Influence across teams and stakeholders by applying broad business and technical knowledge to drive cross‑functional outcomes, explain sensitive topics, build consensus, and persuade others toward aligned execution.
• Model CBRE RISE values and leadership behaviors by leading by example, operating within broad guidelines, exercising sound judgment based on multiple inputs, and delivering measurable impact across customer, operational, project, and service activities.

• Education/
  
  Experience:
  
  Bachelor’s Degree in an Engineering discipline preferred with 8–12 years of relevant experience. In lieu of a degree, an equivalent…