Director, Quality & Operational Excellence
Listed on 2026-06-28
-
Engineering
Quality Engineering, Process Engineer -
Quality Assurance - QA/QC
Quality Engineering
Director, Quality & Operational Excellence
Location:
San Jose, CA
Reports to:
Chief Operations Officer
Key Partners:
Manufacturing Engineering, R&D / Technology, Equipment & Facilities, Data & Automation, Operations, EHS
About Ensurge Micropower
Ensurge Micropower (OSE: ENSU) is a pioneer in solid-state microbattery technology, enabling the next generation of intelligent, connected devices. Leveraging proprietary thin-film and roll-to-roll manufacturing, Ensurge delivers safe, high-energy-density batteries for applications in wearables, health tech, industrial sensing, and defense. Headquartered in San Jose with a growing global footprint across the U.S. and Europe, Ensurge is redefining what's possible in powering AI at the edge.
As Ensurge transitions from technology development into disciplined pilot manufacturing and early commercial production, quality and operational excellence become the defining capabilities — not gates at the end of the line, but systems built into every process, decision, and product delivered to customers.
Role Overview
Ensurge is seeking a Head of Quality & Operational Excellence to build, lead, and own two tightly linked systems: the company's end-to-end quality system — from incoming materials through customer delivery and field performance — and the operational excellence system that makes manufacturing stable, standardized, and continuously improving as it scales.
This is a player–coach role. You will define and execute strategy while remaining close to the factory floor and the product. You will own the quality management system and the customer-facing quality relationship, and you will simultaneously own the continuous-improvement engine: daily management, standard work, lean flow, structured problem-solving, and the manufacturing-readiness discipline that governs how processes transfer from engineering into stable production.
Reporting to the COO, this leader is central to Ensurge's ability to earn and keep customer trust at scale — and to convert a developing manufacturing line into a repeatable, transferable, and improving production system.
Key Responsibilities — Quality
Quality Management System (QMS) Ownership
- Design, implement, and own Ensurge's Quality Management System — structured for a scaling manufacturing organization.
- Establish document control, change management, and record retention aligned with industry standards (ISO 9001, IATF 16949, or equivalent).
- Build audit-readiness into daily operations — a continuous state, not a periodic event.
- Drive a quality culture where data is visible, decisions are traceable, and accountability is clear.
Product Quality & Customer-Facing Quality
- Own product quality from design release through customer acceptance — including outgoing inspection, CoC, and quality records.
- Lead customer quality engagements: requirements reviews, PPAP / product qualification, corrective action responses, and field quality feedback.
- Develop and manage customer-specific quality plans, control plans, and acceptance criteria.
- Establish and track product reliability and field performance metrics; drive closure on customer escapes or warranty issues.
- Serve as the primary quality interface with customers, ensuring trust and transparency.
Manufacturing Quality & Process Control
- Implement Statistical Process Control (SPC) and process monitoring across critical manufacturing steps.
- Own the development and maintenance of control plans, FMEAs, and process qualification documentation.
- Partner with Manufacturing Engineering to embed quality gates, sampling plans, and in-process checks into production flows.
- Drive first-pass-yield improvement through structured problem-solving — not heroics.
- Ensure clear out-of-control action plans (OCAPs) exist and are followed at every critical parameter.
Failure Mode & Effects Analysis (FMEA)
- Lead Design FMEA (DFMEA) and Process FMEA (PFMEA) development across product and manufacturing programs.
- Ensure FMEA outputs drive real risk mitigation — linked to control plans, SOPs, and inspection criteria.
- Maintain living FMEA documents that evolve with the product and process.
- Facilitate cross-functional FMEA reviews with R&D, Manufacturing, and…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).