Reliability Engineering Technical Leader

The application window is expected to close on:

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

NOTE:

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must be local to the San Jose area, as this is a hybrid role requiring 2-3 days in office.

The Global Process Operations (GPO) group is a core part of the Product Operations Central team, providing centralized expertise that strengthens the strategic and operational framework for Business Units (BUs) across Cisco’s product portfolio. This team partners with cross-functional leaders to define product lifecycle management (PLM) strategies, improve operational efficiency, and drive innovation and transformation across NPI, sustaining, and end-to-end supply chain processes.

As a Reliability Engineering Technical Leader, you will define and drive the reliability strategy for Cisco's next-generation networking products, ensuring exceptional quality from concept through field performance. You'll partner with engineering and executive leadership to proactively mitigate risk, influence product strategy, and lead cross-functional initiatives that strengthen product resilience while mentoring the next generation of technical leaders.

• Own the end-to-end reliability strategy across new product introductions, from upfront risk assessments through product launch and sustaining engineering.
• Lead cross-functional reliability planning, design reviews, FMEA, validation testing, and root cause analysis to ensure products meet reliability objectives.
• Influence executive decision-making by providing strategic guidance on reliability risks, field performance, and long-term quality improvements.
• Drive continuous improvement through field reliability monitoring, lessons learned, closed-loop corrective actions, and data-driven reliability metrics.
• Champion transformational reliability initiatives, improving processes, methodologies, and collaboration across engineering, manufacturing, and quality organizations.
• Mentor and develop reliability engineers, fostering technical excellence, collaboration, and a culture of data-driven decision making.

• Education & Experience: Bachelor's degree in Engineering or a related field with 12+ years of experience, or a Master's degree with 8+ years of relevant experience.
• Technical Expertise: Deep knowledge of hardware reliability, system architecture, data center infrastructure, and PCBA-level failure mechanisms.
• Strategic Leadership: Proven ability to influence executive stakeholders by translating complex technical data into actionable business strategies and decisions.
• Leadership &
  
  Collaboration:
  
  Demonstrated success leading large-scale, cross-functional reliability initiatives while mentoring and developing engineering teams.
• Reliability &
  
  Risk Management:
  
  Expertise in identifying systemic reliability risks and implementing data-driven solutions that improve Reliability, Availability, and Serviceability (RAS).

• Black Belt certification/CRE/CQE is preferred.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our…