Water Systems Operations Superintendent I​/II - Environmental Services Department

Water Systems Operations Superintendent

The Environmental Services Department is seeking a Water Systems Operations Superintendent to supervise the operations and maintenance of Municipal Water System services, equipment and mechanical devices for the potable and recycled water systems.

The Water Systems Operations Superintendent is responsible for field investigations, managing the water system, monitoring, and sampling activities to ensure reliable storage transmission, distribution of high-quality treated water, and ensuring compliance of regulations set by the California State Water Resources Control Board (SWRCB).

This position performs standby duty on a rotating basis to provide supervisory coverage after hours, per State Health Department requirements.

Typical duties include but are not limited to:

• Plan, organize, and direct the operations of potable and recycled water distribution facilities.
• Ensure that water quality samples are taken daily to ensure compliance with state health standards.
• Operate pumps and valves by both local and remote control to regulate water flow through a distribution system; collect, interpret, and analyze data from a computer based supervisory control and data acquisition (SCADA) system and visually inspect meters, gauges, and charts.
• Control the response to customer requests and complaints through supervision and scheduling of personnel
• As standby duty supervisor, respond to serious malfunctions, equipment failures and other emergencies (during the workday and after hours)

Salary Information

The actual salary shall be determined by the final candidate's qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay. The annual salary range for the positions are presently as follows:

Water Systems Operations Superintendent I: $ - $

Water Systems Operations Superintendent II: $ - $

Minimum Qualifications

Water Systems Operations Superintendent I

Education and Experience: Two (2) years experience as a lead or foreperson over employees performing potable water distribution or treatment operations.

Licensing/Certifications:

• Possession of a valid driver's license authorizing operation of a motor vehicle in California.
• Possess and maintain valid SWRCB Distribution Operator Grade 4 certification.
• Possess and maintain valid SWRCB Water Treatment Operator Grade 1 certification.

Water Systems Operations Superintendent II

Education and Experience: One (1) year experience as a Water Systems Operations Superintendent I with the City of San José.

Licensing/Certifications:

• Possession of a valid driver's license authorizing operation of a motor vehicle in California.
• Possess and maintain valid SWRCB Distribution Operator Grade 5 certification.
• Possess and maintain valid SWRCB Water Treatment Operator Grade 2 certification.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility.

Computer Skills - Experience with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Planning - Acts to align own unit's goals with the strategic direction of the organization;
Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision - Sets effective…