Technical Sales Engineer

Job Title: Technical Sales Engineer
FLSA Class: Exempt

The surgical robot thatassistsa surgeon. The autonomous vehicle that navigates a warehouse floor. The train control system that keeps thousands of commuters on schedule. Somewhere inside that technology is an ADLINK product.

AmproADLINK Technology designs and manufactures embedded computing hardware for industries where failure is not an option. Industrial automation, robotics, autonomous vehicles, healthcare, and intelligent transportation are just some of the markets we serve. Our products sit at the edge of these systems, processing data and providing real-time control where it happens, when it happens, not in a distant cloud.

Founded in 1995 and headquartered in Taiwan, weoperateacross the US, UK, Singapore, China, Japan, Korea, and Germany with products deployed in more than 40 countries. Our San Jose office drives our business across the Americas and works closely with technology partners, including Intel, NVIDIA, AMD, Qualcomm, and NXP.

If you want to work on hardware or software that ships into real-world applications — not prototypes, not demos — and grow alongside a team that has been leading-edge computing for three decades, we want to hear from you.

Whether you are a seasoned engineer or early in your career, what you build here will end up in the real world.

Work closely with the ADLINK sales team on new opportunities and drive solutions to meet customers’ needs which may include carrier designs, semi-custom based ADLINK standard products, and full custom system level solutions. Provide architectural ideas and solutions to meet customers’ requirements. Learn the customers pain points. Lead engineering teams responsible for the design of these products from concept through to production launch.

This role also requires strong technical program management skills. The types of designs will vary based on customer, market and company needs but in general can include leading edge next generation x86 processor, ARM based tablets, COM Express, SMARC, and NVIDIA Jetson, carriers, products, or systems.

The Technical Sales Engineer position is remote.

• Manage new opportunities that require Technical Sales Engineer support through the use of Sales Force.
• Work with the ADLINK sales team to win custom system level design opportunities which will include travel for onsite customer meetings.
• Create customer facing presentations and documentation materials specific to technical content. Do not let the Sales team create this content, this is the responsibility of the Technical Sales Engineer.
• Work with PSM team, when necessary, to support new opportunities that require detailed technical support.
• Create and provide detailed, customer facing, technical content which will be used in Proposals and Statement of Work (SOW).
• Strong communication skills including presenting to the customer.
• Strong Technical Program Management skills required to lead development of projects during the NPI process.
• Support customers technical requests and issues, drive to root cause, and bring value to our customers by being responsive to their needs.
• Track and manage ODM/DMS+ projects using Excel for action trackers to ensure project performance and customer expectations are met.
• Create and manage project schedules (MS Project) to maintain project timelines for ODM/DMS+ and customized projects.
• Lead hardware design activities from prototype to production phases, driving resolutions for customer reported issues.
• Help develop NRE, Tooling, and certification plans.
• Review and identify gaps in BOM Costs by working with internal AATI engineering teams, the Business Unit, andDMS+ as…