Loan Originator Assistant

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Full Time San Jose, CA, US

6 days ago Requisition

Join the GEM Mortgage Team!

Ready to be part of a leading mortgage lender that truly puts clients first, at Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit.

Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities.

• Loyalty to our team, borrowers, and partners.
• Excellence in all we do.
• Accountability—we take ownership.
• Driven for continuous improvement.
• Engaged to deliver success.
• Reliability you can count on.

If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join Golden Empire Mortgage and help us empower clients and communities!

Under general supervision of the Branch Manager, the Loan Originator Assistant works alongside designated Loan Officers in a productive environment. This position involves supporting a team in the loan origination process as well as performing daily administrative tasks. Tasks are completed with a deadline and with proficiency.

• Ensure files move through processing and closing in a timely manner
• Establish appointments with clients
• Collect necessary documents and review to ensure accuracy and completeness
• Make copies of important documents
• Monitor file and communications to ensure client questions and concerns and timely addressed
• Keep client informed about the status of the loan process
• Properly prepare files for submission to processing
• Demonstrate commitment to customer service and client retention at all times
• Stay acquainted with assigned Loan Officer’s daily schedule
• Systematically store and maintain client data and files
• Work closely with processing team to obtain documentation required for loan approval, docs, and/or funding
• As directed by the loan originator, obtain from third party vendors and review applicant’s credit history
• Perform such other tasks as may be properly assigned or delegated to the Loan Originator Assistant, except Prohibited Conduct

• Engaging or participating in any activity for which a mortgage loan originator license is required.
• Directly or indirectly taking a loan application.
• Offering or negotiating any terms of a mortgage loan with prospective loan applicants or borrowers.
• Quoting and/or discussing with a prospective loan applicant or borrower any loan terms, features, or costs, including interest rates, costs, payment amounts, APR, loan term, or any other similar matter.
• Signing pre-approval or pre-qualification letters, or any other loan-related documentation.
• Directly or indirectly soliciting loan applications.
• Discussing loan programs with prospective loan applicants or borrowers.
• Discussing loan products with prospective loan applicants or borrowers.
• Directly or indirectly holding oneself out as a mortgage loan originator, or publicly disseminating any information in any form that communicates that the Loan Originator Assistant can or will make, arrange, or negotiate mortgage loans.
• High School or GED required

• Excellent written and verbal communication skills
• Proficient in Microsoft Office and capability to utilize office equipment
• At least two years of experience in the lending field preferred
• Proficient organization skills ; ability to prioritize
• Ability to learn quickly and effectively
• General knowledge of loan products and process
• Rapid decision making abilities
• Aptitude to work in a fast-paced, daily environment