Tax Renewals & Exemptions Specialist

Tax Renewals & Exemptions Specialist

Department: Consulting - Regulatory

Employment Type: Full Time

Location: Remote

Reporting To: Vickie Mullen

Compensation: $45,000 - $50,000 / year

JSI invites you to join our team as a Tax Renewals & Exemptions Specialist on our Regulatory & Tax Compliance Operations team in a remote capacity, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

As a Tax Renewals & Exemptions Specialist on the Regulatory & Tax Compliance Operations Team, you will be responsible for managing annual business tax and license renewals, coordinating tax exemption requests and documentation, tracking filing deadlines, and supporting client tax compliance activities across multiple jurisdictions. This role also provides support with tax registrations and account maintenance as workload permits.

• Prepare and submit annual business tax and license renewals while researching applicable state and local jurisdiction requirements.
• Manage tax exemption requests, applications, certificates, supporting documentation, and related renewal requirements.
• Track renewal and exemption deadlines, monitor outstanding items, and maintain internal status reporting through completion.
• Communicate with clients to obtain required information, documentation, approvals, and other filing requirements.
• Coordinate with state and local taxing authorities regarding pending applications, approvals, rejected submissions, and missing documentation.
• Maintain accurate client account records and support tax registrations, account updates, and account closures as workload permits.

• 1-3 years of experience in tax compliance, business licensing, renewals, exemptions, registrations, or related administrative support preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple deadlines and follow assignments through completion.
• Strong research, problem-solving, and communication skills.
• Proficiency in Microsoft Office, including Word, and PDF Exchange Editor or Adobe.
• Ability to work independently while collaborating effectively with multiple teams.

• Experience working with state and local taxing authorities and online agency portals preferred.
• Experience with telecom or indirect tax compliance is a plus.

• Competitive salary + performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, 401(k)).
• Generous PTO and travel support.
• Ongoing professional development and educational opportunities.