Interoperability Communication Manager (Department Information Technology Manager) – Police

The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose’s diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.

The Police Department's opening for a position of Interoperability Communication Manager. This position falls under the Bureau of Technical Services of the Police Department. This position will also require contact with the San Jose Fire Department, The Office of Emergency Services and the City Manager’s Office. The Interoperability Communications Systems Manager reports to the Bureau of Technical Services Deputy Director and will be responsible for program implementation and coordination of multiple complex interoperable communications projects for the City of San Jose to include voice and data systems.

The Interoperability Communications Systems Manager serves as a manager, coordinator, and liaison to other City Departments and other allied Santa Clara County, San Francisco Bay Area, State and Federal agencies on all Silicon Valley Regional Interoperable Authority (SVRIA) and Bay Area Urban Areas Security Initiative (UASI) projects. The Interoperability Communications Systems Manager will oversee the City’s participation with these Departments, Agencies, and Committees.

Excellent command of verbal and written communication skills is required.

The responsibilities include, but are not limited to the following:

• Managing the implementation of SVRIA and UASI projects, serving as liaison between the City and allied stakeholders and vendors to address project issues, and providing technical and management guidance during project implementation;
• Overseeing the coordination, development, and implementation of the City’s Interoperable Communication systems goals, policies, and strategic plans.
• Managing the allocation of resources and service levels to ensure that City’s interoperable communications projects meet grant program guidelines and requirements.
• Assisting in the development and drafting of intergovernmental agreements, MOUs, and other agreements that promote effective interoperable communications
• Participating in the SVRIA Working Committee and Technical Advisory Group in addition to other organizations to further the City’s interoperable communications capability.
• Implementing programs and policies and evaluating systems and technologies that will further local, regional, state and national information sharing initiatives
• Monitoring, analyzing, and resolving system problems, and making recommendations to improve and enhance capabilities of associated systems.

• Preparing grant applications in coordination with City grants administration staff in the Office of Emergency Services, Fire Department and Police Department to include developing budgets and financial program information to secure grant funding for interoperable communications initiatives and preparing programmatic and financial status reports and documents and agreements to implement the grant funded projects.
• Providing regular updates to the City senior staff, City Council members, public safety chiefs, working groups, the SVRIA Governing Board, and other jurisdictions on project status and implementation issues;
• Coordinating and liaising with local and regional coordinators on interoperable communications issues.

The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by Police Departments.

Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of…