Code Enforcement Inspector -II, Planning, Building and Code Enforcement

About the Department

The City of San Jose’s Department of Planning, Building, and Code Enforcement serves to ensure the orderly and safe development of private properties, compliance with all applicable building, zoning, and quality of life ordinances and regulations, and to promote healthy and safe community standards. This is accomplished by departmental staff in service to customers by:

• Assisting and guiding land use and development to promote long-term goals and objectives that render safe, beneficial, and more sustainable communities
• Providing orderly administration and compliance of building codes, as mandated by the various levels of government, to ensure the construction of buildings, homes, and structures meet intended life safety and structural requirements
• Investigating and resolving citizen complaints of municipal code violations on private property in order to promote, maintain, and improve quality of life issues that better allow for safe and harmonious conditions in all neighborhoods

The Department is seeking applicants who are committed to understanding, executing, and improving the customer experience to best achieve the above goals and objectives. This includes providing excellent service and guidance to residents, property and business owners, developers, and other stakeholders throughout the planning, building, and code enforcement processes. Strong communication and interpersonal skills are essential, as the department values building positive relationships and fostering collaboration with other departments, agencies, and the community.

Additionally, applicants who possess a strong knowledge of planning principles, building codes, and/or regulatory requirements will be highly valued, as they will play a key role in ensuring compliance and promoting healthy, safe, and sustainable development practices.

The primary goal and objective of the Code Enforcement Division is to work, in conjunction with property owners, business owners, and residents, to promote and maintain the health, safety, and quality of life for all neighborhoods, by facilitating compliance with City Municipal Codes and standards on private property. This includes aspects ranging from the quality of residential housing conditions to land‑use zoning and business activities within all neighborhoods to ensure the highest health, safety, and quality of life for all neighborhoods.

These goals and objectives are achieved through outreach, education, inspection, and administrative enforcement. The Code Enforcement Division is divided into the following three sections:

Field Operations: Includes two core programs the Multiple Housing Program and Community Development Block Grant Program which provide proactive inspections, complaint response, and enforcement of rental units in buildings with three units or more.

Special Operations: Includes the General Code Program which provides complaint response, inspection, and enforcement to all single family, condominium/townhomes, duplex, commercial and industrial private property city wide, and Special Programs which enforce municipal code regulations for various business types such as vacant buildings and storefronts, tobacco retail licensing, and abandoned shopping carts.

Admin & Call Center: Provides front line customer service and support to staff in administrative functions.

The Department’s Code Enforcement Division ensures private properties are in compliance with building, zoning, substandard housing, blight, and other various Municipal Codes through outreach, education, inspection, and administrative enforcement by way of the following activities annually:

• Conducting approximately 8,300 residential inspections within 1,760 multiple‑housing buildings
• Responding to and resolves approximately 3,300 General Code cases
• Performing annual inspections of approximately 1,100 local businesses within the special programs categories
• Responding to approximately 8,7000 customer phone calls

The Planning, Building and Code Enforcement Department is currently recruiting to fill multiple Code Enforcement Inspector (CEI) I/II positions in the Code Enforcement…