Community Services Specialist - Eastside OP *Temporary Position

COMMUNITY SERVICES SPECIALIST - Eastside OP
** Temporary position**

Job Category
:
Case Manager

Requisition Number
: COMMU
004216

Posted :
February 26, 2026

Full-Time

Rate : $35.49 USD per hour

White Road
438 N. White Road
San Jose, CA 95127, USA

Work schedule is 20hrs/week or 40hrs/week, Monday - Friday 8:30am - 5:00pm (flexible hours). Bilingual Spanish, Vietnamese or Cantonese speaking candidates encouraged to apply. Bi-Lingual Pay - One hundred thirty-five dollars per paycheck for threshold languages to serve our monolingual clients. This is a temporary position until 04/23/2026

Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.49/hr, and the current Step 6 rate for this position is $39.19/hr.

We offer a competitive package of employee benefits for 30 to 40-hour week positions. You will receive a defined contribution amount of up to $15,433.08 per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis. Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings.

We offer a retirement plan with a generous employer match starting at 4% after one year of employment. Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and 12 paid holidays.

The benefits offered in our cafeteria plan are as follows:

• Medical benefits – Kaiser--ranging from $0 Deductible Plan with $15 Copay to $,3400 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan.
• Dental benefits – Guardian: 1 dental HMO and 2 PPOs
• Vision benefits – 2 options from Guardian VSP: a standard vision plan and an enhanced vision plan

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide mental health rehabilitation and case management services for a varying caseload, coupled with involvement of their families, which assist and support clients in all areas of daily living and facilitate integration into the community. Duties may include any or all of the following:
• • Facilitate one-on-one and groups through rehabilitation counseling processes that help develop and strengthen life, coping and independent living skills; develop curriculums.
  • Work with clients’ families and educate them on mental health rehabilitation processes and related issues to enable successful transitions.
  • Engage clients for evaluation on an outpatient basis, if necessary, to engender trust by performing visits to private homes, locked hospital or jail facilities, community shelters, and medical facilities.
  • Help prepare and assist clients and their families with client social integration into community life, housing, school, employment, and other life-sustaining and independent living skills.
  • Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, appointments, and transportation.
  • Coordinate care with outside mental health professionals and programs.
  • Assist in budgeting and financial planning; address health and safety issues and how to respond to common emergencies.
  • Facilitate client insurance benefits to expedite treatment and ensure timely payment to representative payees.
  • Provide service to clients and clients’ families in linkage with professional and community resources.
  • Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
• Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with Agency, payor and regulatory requirements, utilizing paper or computer technology.
• Develop and implement individual service and treatment plans;
• Perform…