Optometry Assistant
Listed on 2026-03-05
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Healthcare
Healthcare Administration, Healthcare Consultant
About Crossover Health
Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging.
Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
The Optometry Assistant plays a key role in supporting a seamless experience for patients by working closely with the Optometrist. The Assistant is the first person to engage patients and upkeep the back-end of the program. The Optometry Assistant is an important team player in this very unique practice environment that embodies the practice and techniques of integrated medicine, as well as Crossover Health's mission to deliver next generation care.Job Responsibilities
Initiates the eye care experience by greeting patients warmly
Ensures patient history and pre-test data are collected for doctor prior to exam
Establishes efficient patient flow to minimize patient wait times
Oversees daily schedule to maximize appointment access
Ensures clinic areas and instrumentation meet quality compliance standards
Monitors contact lens trials, inventory and orders, to ensure timely delivery to patients
Manages insurance authorizations/billing and patient communication
Works with other medical providers to ensure a seamless patient experience
Committed to patient satisfaction, providing excellent service and delivering an outstanding eye care experience
Performs other duties as assigned
Required Qualifications
High School graduate and/or completion of vocational training program in healthcare
Minimum 1 year of employment in customer service related position
Current BLS (Basic Life Support) certification.
Preferred Qualifications
4 Year Degree
Proven organizational skills, great interpersonal skills, and ability to work as a key team member
Willingness to work with constantly changing technologies
Physical Job Requirements
May require standing, walking and sitting for extended amounts of time.
Occasionally lift and carry items weighing up to 50 lbs.
Manual and finger dexterity and hand-eye coordination
Includes full range of body motion including potential of handling and lifting patients.
Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.
Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at
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