Human Resources Manager

San Jose, CA (On-site at 2210 Lundy Ave, San Jose, CA 95131)

IRBIS Air, Plumbing & Electrical is a leading provider of premium HVAC, plumbing, and electrical services across the San Francisco Bay Area, serving communities in San Jose, Santa Clara, Fremont, Redwood City, and beyond. Founded in 2019, the company has grown rapidly into one of the top-rated home services providers in the region, known for high-efficiency solutions, innovation, eco-friendly practices, and exceptional customer service.

With outstanding reviews (4.9/5 from over 1,400 customer ratings on platforms like Google and Yelp), IRBIS has earned prestigious recognitions, including the Carrier President's Award in 2024 for leadership, customer satisfaction, and operational excellence as a Carrier Authorized Dealer. Most notably, IRBIS was honored as one of America's fastest-growing private companies, ranked #1,757 on the 2024 Inc. 5000 list. This dynamic, ambitious team is committed to excellence and continues to expand, offering a fast-paced, rewarding environment where your contributions directly impact growth and success.

• Base Salary Range: $110,000 – $115,000 per year
• Total Compensation Potential:
  Up to $150,000 (including performance-based bonuses)
• 401(k) retirement plan
• Generous PTO and leave of absence (LOA) policy
• Opportunity to join a dynamically growing company with ambitious goals for the near future
• Collaborative, supportive team environment focused on professional development

We are seeking an experienced HR Manager / People Operations Manager to lead all aspects of human resources for our growing team of 50+ employees. Reporting directly to the CEO, this hands‑on role will own the full employee lifecycle—from recruiting and onboarding to payroll, compliance, training, employee relations, and strategic HR initiatives. The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced trades/service environment and is passionate about building strong company culture, ensuring legal compliance, and supporting business growth.

• Manage full-cycle recruiting for 7+ roles annually, including sourcing, screening, interviewing, and offer management.
• Onboard all new employees (conduct general company onboarding; coordinate role-specific training with team leads).
• Design and deliver training programs to enhance employee performance, promote company culture awareness, and improve retention.
• Oversee payroll processing, staff compensation, benefits administration, and related compliance.
• Analyze HR data (turnover, engagement, performance metrics) and provide actionable recommendations to top management.
• Handle day-to-day employee matters for 50+ staff, including support, inquiries, and performance guidance.
• Drive continuous improvement of HR processes, policies, and systems for efficiency and scalability.
• Manage difficult situations, including conflict resolution, disciplinary actions, performance improvement plans (PIPs), and terminations when necessary.
• Ensure full compliance with federal, state (California), and local labor laws (e.g., ADA, FMLA, wage/hour, anti-discrimination).
• Support employee relations, investigations, LOAs/PTO tracking, and workplace culture initiatives.

• 5+ years of experience as an HR Generalist or HR Manager in a full-scope role (recruiting through payroll and compliance).
• Bachelor's degree (highly recommended) in HR, Psychology, Business, or related field.
• Professional certification such as SHRM-CP or PHR (preferred or willing to obtain).
• Proficiency with HRIS/payroll systems and Microsoft Office/Google Workspace/Slack.
• Strong knowledge of California employment laws and best practices.
• Excellent communication, conflict resolution, and interpersonal skills.
• Clean professional record with positive recommendations from previous employers.
• Ability to work independently in a small-team setting while handling sensitive/confidential matters.

• Prior experience in the trades, home services, HVAC/plumbing, manufacturing, or industrial sectors.
• Familiari…