Sr. Systems Analyst, Order to Ship; OTS

Department: Information Technology
Location: US-California-San Jose
Compensation: $141,600 - $194,800 / year

This position is ideal for mid‑level SAP professional to join the Global Enterprise and Platform IT team as Senior Systems Analyst, Order to Ship (OTS) supporting business needs of Align from different geographical regions across the world using SAP and IT ecosystem. Partnering with cross functional teams, the candidate shall support end‑to‑end implementation of roadmap projects and operational improvements in enterprise applications.

This is a hands‑on, internal/external customer‑facing role that requires technical, functional & SAP application knowledge and ability to design, configure, customize, and validate solutions in SAP SD/Logistics area. This role is vital for the overall delivery and execution of enterprise‑related projects at Align which are critical for overall business success.

• Perform process analysis in Sales Order Processing, Pricing, Logistics, Delivery Management, Carrier integration with a thorough understanding of business process enabled by these components in SAP ecosystem including bolt‑on applications on SAP.
• Work on designing and implementing global end‑to‑end process/systems solution for logistics process involving shipment consolidations, End of Day Processing, customs clearance and generation of shipment documents (labels, commercial invoices, etc).
• Coordinate with stakeholders such as business, Global Process Owners, Vendors and IT architects to align platform architectures and capabilities according to agreed goals.
• Ensure technical debt receives sufficient priority relative to functional requirements to ensure effectiveness of the end‑to‑end process.
• Conduct technical root‑cause analysis of high severity incidents in shipping stack.
• Hands‑on design, configure and customize Order to Ship processes.
• Work with Business Owners, Users or other Functional Team members or IT Team members to analyze, design, configure, test, and implement solutions to meet business requirements and provide post‑deployment hypercare support.
• Act as liaison between technical team members and end users to ensure requirements and progress are communicated accurately.
• Document solutions, configuration, functional unit testing, cutover and program modifications according to internal standards and audit/control needs.
• Research new technologies in addition to SAP/ERP/S4 functionalities for making recommendations.
• Build partnerships with internal customers.
• Lead system testing effort necessary as part of project deliverables.
• Train Users on new systems and processes.
• Provide day‑to‑day support to End Users.

• Education:
  
  Bachelor’s degree in engineering or equivalent education.
• Experience:
  
  8+ years in SAP ECC, Sales & Distribution.
• 5+ years of hands‑on experience implementing solutions in Order Management, Delivery and Logistics.

• SAP Order Management.
• Global exposure on SAP Projects.
• At least 2 full cycle global SAP implementations.
• Enterprise Logistics and delivery management involving bolt‑on applications on SAP.
• Enterprise integration with carriers like UPS, DHL, Fed Ex, etc.
• Good understanding of Master Data management in SAP Order to Cash (customer, material, output, pricing conditions).
• Strong integration skills between SAP and non‑SAP applications.
• Communication:
  Excellent presentation and communication skills.
• Teamwork:
  Ability to work both independently and collaboratively with global teams.

• S4 HANA.
• Exposure to GTS.
• Exposure to any SAP Bolton handling shipments/transportation management is a plus.

When provided, base salary ranges represent the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on individual skills and experience levels and total compensation and equity across team members. For other locations outside the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the listed salary is the base pay only and does not include applicable incentive compensation plan.

A cost of living adjustment may be added to…