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Customer Success Engineer — Cloud Data Security | San Francisco Bay Area

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: The Valentino Group
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    Cybersecurity, Technical Support
Job Description & How to Apply Below

Customer Success Engineer — Cloud Data Security | San Francisco Bay Area (South Bay preferred)

Overview

Our client is an
early-stage, high-growth cybersecurity startup
building an AI-driven platform to
detect active data breaches
and protect sensitive cloud data through stronger
data access governance
.

As a
Customer Success Engineer (CSE), youll sit at the intersection of
technical depth, customer outcomes, and product impact
—helping innovative companies adopt, expand, and realize measurable value from the platform. Youll operate as a trusted technical advisor to both engineering teams and executive stakeholders, while partnering internally with Sales, Product, and Engineering to shape the customer experience and influence product direction.

What Youll Do
  • Lead customers through onboarding, adoption, and expansion—driving measurable outcomes and long-term retention
  • Serve as a trusted technical advisor and product champion, aligning the platform to customer goals and workflows
  • Build relationships with technical and executive stakeholders to uncover new use cases and growth opportunities
  • Monitor account health and success metrics, proactively addressing risks and removing adoption blockers
  • Partner cross-functionally with Sales,
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