Senior Manager, DevOps

Flo Qast is seeking a Senior Manager, Dev Ops to own and scale our Dev Ops and platform operations function. This role blends technical depth, people leadership, and strategic ownership - managing hybrid teams (US & India) of 7-10 Dev Ops Engineers. You will partner closely with Engineering, Security, Product, Finance, and Data Leadership.

This role is hybrid to our San Jose Office 3X per week.

• Lead, mentor, and scale a Dev Ops organization; build career paths and leadership bench
• Define and execute the Dev Ops, reliability, and observability strategy aligned with business goals
• Own platform reliability, availability, and performance for a production SaaS platform
• Establish and mature observability practices (metrics, logs, traces, alerts, dashboards)
• Drive infrastructure initiatives across AWS focused on scalability, resilience, and modernization
• Own and mature incident management including on-call, response, executive communication, and postmortems
• Oversee day-to-day operational excellence including CI/CD, deployments, and environment health
• Set and manage cloud cost strategy, forecasting, and optimization in partnership with Finance
• Partner with Security and Compliance on SOC2, SOX, and audit readiness
• Support AI/ML and data platform workloads as part of the broader infrastructure strategy

• 10+ years of Dev Ops / SRE / Infrastructure experience
• 4+ years managing Dev Ops or Platform teams
• Deep expertise with AWS at scale (multi-account, networking, IAM)
• Strong hands‑on background with Terraform, Kubernetes, and CI/CD
• Proven ownership of incident management and operational maturity
• Experience building and operating observability platforms for SaaS systems
• Experience with AI/ML or data-intensive platforms
• Observability tools such as Datadog, Grafana, Prometheus, Open Telemetry
• SRE principles (SLOs, error budgets)

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This job posting is for our Senior Manager, Dev Ops role, the base pay range for this position is $164,000 - $246,000. Compensation is not limited to base salary. Flo Qast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation.

Flo Qast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company’s discretion to determine what pay is provided to a candidate within the range associated with the role.

Flo Qast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, Flo Qast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow.

Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception.

Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:

Unwaveringly Authentic

Ambitious with Integrity

Empowered to Grow

Committed to Collaboration

Customer Obsessed in All Ways

- What is engineering working on? Our FQ Engineering Blog showcases a number of our recent efforts straight from the engineers working on them. Check it out!

Flo Qast is regularly rated as a Best Place to Work!

- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021

- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)

- Built In’s Best Place to Work in Los Angeles 6 years in a row!

Because we are Customer…