Full Stack Engineer

About Open Loop

Open Loop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Open Loopis looking for a Full Stack Engineer to join our team 4 days onsite in San Jose, CA. This role sits within Open Loop’s AI teamand focuses on bringing our AI Care Engine into production across real-world healthcare environments. You will work closely with partners and internal teams to build, deploy, and integrate AI-powered voice, messaging, and clinical workflows, ensuring seamless connections across clinical systems, telephony infrastructure, and patient engagement tools throughout Open Loop’s nationwide network.

What You'll Do

• Lead Deployments: Architect and execute technical integrations for new healthcare partners, customizing our platform to fit their unique workflows and legacy systems

• Bridge the Gap: Build the "last mile" of connectivity. You will design robust data pipelines to securely ingest clinical data and synchronize it with our AI services.

• Communication Infrastructure: Configure and optimize voice and messaging channels to ensure reliable patient engagement across various telephony networks.

• Cross-functional Work: Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution

• Other duties as assigned.

Who You Are

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field

• Proven Engineering
  
  Experience:
  
  3+ years of experience, Strong background in shipping production-grade software in modern cloud environments. You are comfortable hopping across the stack—from APIs to databases to infrastructure.

• Data & Security Fluency: Experience handling sensitive data with a security-first mindset. Familiarity with industry-standard compliance requirements and data protocols is essential.

• Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders and translate ambiguous partner needs into clear technical requirements

Preferred Qualifications:

• Integration Expertise: Deep experience connecting disparate systems. You understand the complexities of data ingestion, API interoperability, and third-party integrations.

• AI/LLM Curiosity: Practical experience or strong interest in working with Large Language Models (LLMs) and understanding how to operationalize them in production settings.

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

We have a relatively flat organizational structure here ryone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.