Server Operations Engineer

As a Server Operations Engineer
, you will be responsible for provisioning, onboarding, and maintaining large-scale server infrastructure across remote data center environments. You will play a key role in ensuring hardware reliability, OS stability, and lifecycle integrity within a hyperscale operational framework.

• Coordinate and track server and rack provisioning activities, including OS deployment and configuration
• Execute large-scale server onboarding and service provisioning in remote environments
• Perform remote configuration and infrastructure changes as required

• Conduct daily monitoring of server infrastructure
• Troubleshoot hardware alerts, OS-level issues, and basic network problems
• Coordinate repair activities and work closely with vendors and field technicians
• Diagnose hardware failures and manage part replacements and RMAs
• Escalate complex or unresolved issues to senior Server Operations Engineers

• Manage full server lifecycle processes, including commissioning, upgrades, configuration changes, decommissioning, and recycling coordination
• Maintain accurate records in asset management, ticketing, and configuration systems
• Collect and verify asset data to ensure compliance and reporting accuracy
• Submit and track media destruction requests and ensure documentation compliance

• Perform basic server networking configuration and troubleshooting (MAC, Subnet, TCP/IP)
• Utilize out-of-band management tools for remote diagnostics and recovery
• Execute basic Shell/Bash scripts as part of operational tasks

• Participate in an on-call rotation supporting critical infrastructure
• Contribute to the development and maintenance of operational procedures and documentation
• Support continuous improvement initiatives within server operations

• Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related discipline — or equivalent practical experience
• Experience working with Linux systems and diagnosing hardware issues via remote management tools
• Strong understanding of server operations, infrastructure interdependencies, and lifecycle management
• Working knowledge of out-of-band management tools (e.g., IPMI, NCSI)
• Solid analytical and troubleshooting skills across hardware, OS, and basic network layers
• Foundational networking knowledge (MAC addressing, Subnets, TCP/IP)
• Ability to read, understand, and execute basic Shell/Bash scripts
• Strong written and verbal communication skills in English
• Ability to work effectively under pressure in mission-critical environments
• Proactive, accountable, and detail-oriented approach
• Comfortable working both independently and collaboratively within global teams

• Experience with large-scale or remote OS deployments (e.g., PXE boot environments)
• Familiarity with asset tracking and inventory management systems
• Exposure to time and project management frameworks
• Scripting or automation knowledge (Python, Bash, or similar)

We offer a competitive compensation package designed to support your financial security, wellbeing, and long-term career growth within a world-class hyperscale environment.

• 401(k) Retirement Plan
• Competitive employer-sponsored benefits programs
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability Coverage
• Critical Illness Insurance
• Critical Hospital Insurance
• Voluntary Accident Insurance
• Paid Time Off (accrued and prorated; up to 120 hours annually)
• Paid Company Holidays
• All statutory leaves and additional paid time off in accordance with state and federal law