More jobs:
Support & Escalations Lead
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-03-05
Listing for:
TikTok USDS Joint Venture
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading tech firm in San Jose is seeking a Payment Customer Support Specialist. The ideal candidate will oversee payment support operations, ensuring timely resolution of issues for buyers, merchants, and creators. Responsibilities include managing support queues, handling escalations, and analyzing customer support data to enhance service quality. Applicants should have proven experience in a similar role, ideally within the payments or e-commerce sectors, along with strong analytical and communication skills.
A competitive compensation package is offered.
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