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IT Service Desk Manager: Lead User-Centric IT; Onsite

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: QuantumScape
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 127000 - 193700 USD Yearly USD 127000.00 193700.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Manager: Lead User-Centric IT (Onsite)
A leading energy storage company located in San Jose, California, is seeking an IT Service Desk Manager to enhance user support experiences. This critical role requires a service-oriented leader with over 10 years of IT experience and strong analytical skills. Responsibilities include transforming the Service Desk for improved user satisfaction, establishing service standards, and collaborating across departments. The expected salary range is $127,000 to $193,700 with additional benefits including an annual bonus and RSU/Equity package.
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