Director, Growth Marketing Operations

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here,
impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a Director, Growth Marketing Operations to join our Marketing team. This is a hybrid role based in our San Jose office, reporting to the VP of Digital Marketing. You will lead the global strategy and execution of our growth marketing operations, overseeing a high-performing team to operationalize, execute, and measure impactful campaigns that drive business demand at scale.

• Operations & Process Ownership
  :
  Lead and accelerate Growth Marketing Operations, including designing and optimizing the campaign intake, planning, execution, and measurement processes.
• Cross-Functional Collaboration
  :
  Partner with global stakeholders (web, campaigns, product, field marketing) to ensure alignment and optimal business outcomes.
• Program Management
  :
  Own the strategy and execution of scaled programs such as webinars, customer workshops, and email marketing.
• Reporting & ROI
  :
  Work with Marketing Operations (MOps) to provide leadership reports (QBRs, scorecards), translate campaign performance into business impact, and track end-to-end ROI from lead creation to pipeline.
• Team Leadership
  :
  Lead and mentor a regional team of growth marketing operations experts, focusing on their career development and challenges.

• You thrive in ambiguity. You’re comfortable building the path as you walk it and see ambiguity as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive and maintain a relentless focus on execution.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges to accelerate transformation.
• You are resilient and adaptable. You view change as an opportunity and maintain composure and focus in high-pressure situations with a steady, positive hand.
• You lead with integrity. You do the right thing, even when it’s hard, and hold yourself and others to a high standard of accountability and transparent action.

• 10+ years of experience in B2B technology marketing with at least 7 years in senior leadership roles implementing growth marketing strategies
• Proven track record in operational workflows, reporting, and senior stakeholder management
• Deep expertise in marketing automation, database health, and analytics.
• Hands‑on knowledge of marketing automation tools such as Marketo and CRM platforms like Salesforce
• Bachelor’s degree in Business, Marketing, or a related field

• Proficiency in intent platforms such as 6
  
  Sense and project management tools like Asana
• Experience using data visualization tools like Tableau to translate campaign performance into actionable…