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Sr. Demo Strategist, Customer Journey Management; CJM

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Adobe
Full Time position
Listed on 2026-03-09
Job specializations:
  • IT/Tech
    Digital Marketing, Technical Writer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Sr. Demo Strategist, Customer Journey Management (CJM)

The Opportunity

We’re looking for a Senior Demo Strategist to own CJM demo strategy across Adobe Journey Optimizer (B2C & B2B), Campaign, Target, Marketo, Dynamic Chat, and Agentic Apps. You’ll be the single point of accountability for ensuring our global field and partner teams have compelling, current demo capabilities aligned with Adobe’s go‑to‑market motions. If you love turning complex technology into stories that sell—this role is for you!

How

You’ll Work

This role follows our Demo Strategy Framework:
Identify ▸ Assess ▸ Fill ▸ Publish ▸ Evangelize. You’ll work across every stage of this cycle—from surfacing new demo needs with PM, PMM, and Engineering collaborators, to performing delta analysis against existing inventory, to building and shipping the assets that close gaps.

On the build side
, you’ll develop demos across our three‑tier model (video, clickable, live), own demo environment strategy and tooling (Demo System Next, Walnut, Consensus), and partner with internal engineering to translate gaps into live demonstrability. You’ll also lead Agentic Apps demo readiness—curating scripts and prompt libraries that showcase advanced agent capabilities.

On the go‑to‑market side
, you’ll champion discoverability through Demo Hub, actively enable the global field on new offerings, and own the feedback loop that keeps the strategy sharp. You’ll manage programs across tools, solutions, and industries—driving alignment, mitigating risks, and owning critical metrics reporting on demo effectiveness. This is a high‑visibility role with real influence on how Adobe shows up in front of customers!

What

You’ll Need to Succeed
  • 5+ years in demo strategy, solutions consulting, pre‑sales, or a related GTM role
  • Direct experience with B2C and B2B digital marketing platforms (Adobe experience preferred)
  • Technical fluency with platform workflows, schemas, data flow, and integration points in a martech ecosystem
  • Track record managing complex, cross‑functional programs across product, marketing, engineering, and field teams
  • Excellent communicator—comfortable presenting to senior leaders and global audiences
  • Strong academic credentials including a bachelor's degree in computer science, engineering, or Information Technology, and an MBA or equivalent experience. PMP or PgMP certification is preferred.
About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry‑leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s

Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email  or call +1 408‑536‑3015.

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