Transformational Solutions Consultant, Strategic Partnerships

Position Summary

As a creative problem‑solving leader from the Solutions Consulting team, the Transformational Solution Consultant (TSC) will have the chance to create solutions for the most valuable client problems. You will drive a team of technical experts to craft solutions and vision that pursue prospects’ most meaningful business problems for Adobe’s most strategic customers. Also, partnering with cross functional resources such as Product Marketing, Product Management, Consulting, and Engineering will allow you to be the voice of the field and drive innovation for Adobe.

As part of this, you will tailor sales plays, use‑cases, and technical solutions which clearly articulate the context and technical value of the Adobe’s two portfolios, Unified Customer Experience and Creative & Production, in the customer’s daily work stream. Strong domain knowledge across the Adobe solutions is key (data & insights, campaign orchestration, journey orchestration, real time CDP, personalization, content, workflow, and creative are key).

Knowledge of the AI landscape and how to apply that to customer workflows is now paramount to this role. A track record of proven innovation and providing a unique vision to customers during presentations and as part of deliverables is a must.

• Partner with the Adobe account team to set the strategy, vision, and technical solution for Transformational opportunities using the tools in our technical sales cycle to maximize the customer benefits and establish a baseline for value realization.
• Drive the technical ecosystem to understand the customer's needs, match that to Adobe technology and communicate the value this solution will deliver to the customer.
• Coordinate key deliverables and programmatic artifacts to ensure that the account reaches the sales goals and beyond.
• Provide risk analysis, updates, and consult on other structural updates to the larger team/ecosystem.

Must be able to demonstrate and discuss the benefits of some or all the solutions within the context of the Adobe platform. Perform account planning, discovery and develop a vision which matches clients’ objectives and solves their business issues. Maintain an understanding of Adobe competitors, especially strengths and weaknesses of competitor solutions.

Deep experience in partnering with sales to drive customer change and innovation is a requirement. 5+ years’ experience as a Solutions Consultant or similar Marketing Technology role is a requirement. Additionally, "customer side" experience is an asset that would bring credibility to our sales process and most importantly our customers.

• Drive discovery with both the client and Adobe team including whiteboarding and ideation.
• Broad understanding of Adobe technology both Customer Experience Orchestration and Creative & Production.
• AI landscape knowledge, including key terminology and challenges enterprises are facing.
• Ability to manage an extended team of business, technical, and process experts.
• Must be able to build and deliver presentations, demo, and other documentation at the "C" level.
• Experience in problem resolution and critical thinking.
• Self‑managed, takes initiative, responsive, and dedicated to customer support.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.