IT Procurement Specialist

Overview

Continu Serve is a tech-enabled outsourcing firm that partners with clients to provide finance, accounting, human resources, and technology services. We have deep category knowledge and deliver personalized service to help businesses impact their bottom line. We provide strategies that streamline and strengthen operations in today’s fast-paced environment.

We Are Built for the Pace of Possibility.

Our MSP team specializes in providing IT Services, IT Support on-premise or remote, COLO support, IT consulting, and Cloud hosting and services. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.

Purpose of the Job

The IT Purchasing and Operations Coordinator will be responsible for coordinating IT purchasing, service delivery, and helpdesk operations to ensure a seamless and high-quality client experience. The position serves as a key liaison between customers, vendors, and internal teams, driving efficient processes, accurate billing, and continuous improvement in service delivery.

• None

• 2+ years of experience in administrative support or IT purchasing, with exposure to procurement processes and vendor coordination
• 2+ years of customer service experience, preferably within the IT services or technology environment
• Hands-on experience working with Helpdesk ticketing systems to manage and track service requests
• Working knowledge of information technology fundamentals and proficiency in Microsoft Excel
• Highly detail-oriented, with strong written and verbal communication skills
• Proven ability to manage multiple priorities and handle tasks efficiently in a fast-paced environment
• Energetic and collaborative, with strong interpersonal skills and a customer-focused mindset

• Proficiency in Microsoft Office (MS Excel, Powerpoint, MS Word)

• B.S. in information systems or related field is desired.
• Some experience working with SAP, Quick Books, and other procurement applications

• Ability to manage priorities and functions
• Excellent communication skills
• Excellent interpersonal skills
• Strong initiative and ability to manage multiple tasks and projects

This position requires daily use of fingers, talking, sitting, listening, and vision. Equipment used includes computers and keyboards, calculators, writing utensils, paper, and telephones. On a frequent basis, employee must be able to lift up to 40 pounds.

The employee must be willing to work at a location in a small to mid-sized office setting, plus attend client conferences and meetings that may or may not be held during the workday. Travel to other Continu Serve locations or client offices may be necessary, as well as physical presence at company meetings with other offices throughout the globe.

Job Type: Full-time

Pay: $70,000–$80,000, commensurate with experience.

Benefits: Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage, including medical, dental, vision, and life insurance.

Continu Serve is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.