Lead, Customer Support Operations & Strategy
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-06-14
Listing for:
TikTok USDS Joint Venture
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Tik Tok USDS Joint Venture in San Jose seeks a Head of US Support Functions to lead our multifaceted customer service team. This high-impact leadership role is vital to optimizing core functions and driving operational excellence while enhancing user and creator support experiences.
The ideal candidate has over 5 years' experience in customer support operations, managing global teams, and transforming operations through technology and data. This role offers a competitive salary and comprehensive benefits.
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