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Incident Manager – Supply Chain IT
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-06-16
Listing for:
Flexon Technologies Talent360.ai
Full Time
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
Flexon Technologies Talent
360.ai seeks an Incident Management Specialist to manage incidents in business applications related to the supply chain, specifically focusing on reverse logistics and parts management. You will serve as the primary contact for users, collaborating closely with IT to ensure effective communication and resolution while operating within a 24x7 monitoring environment.
The ideal candidate should have at least 2 years of experience in applications support, proficiency with Service Now, and strong documentation and analytical skills. A customer service-oriented mindset and the ability to work flexibly with shift requirements are essential.
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