Lead Engagement Director

Lead Engagement Director page is loaded## Lead Engagement Director locations:
California, US - Remote:
San Jose, California, US:
San Francisco, California, UStime type:
Full time posted on:
Posted Todayjob requisition :
R-102650
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* Job Description:

** Data Robot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI aRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on Data Robot for AI that makes sense for their business — today and in the future.

Data Robot’s Forward Deployed Engagement Manager leads the delivery of our most advanced customer initiatives. In this high-impact role, you will be the captain of the ship for enterprise customer engagements, specifically focusing on the deployment of Agentic AI and Generative AI solutions.

You are not just a project manager; you are a technical translator and a strategic partner. You will sit at the intersection of business strategy and engineering execution, guiding our customers through the complexities of adopting autonomous AI agents. Drawing on a background in software engineering or solution architecture, you will effectively manage technical risk while using your business acumen to ensure every project delivers measurable ROI.
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* Key Responsibilities:

*** Lead Complex AI Engagements:
Own the end-to-end delivery lifecycle for high-stakes professional services engagements. You will manage the scope, timeline, budget, and execution of projects building GenAI agents and predictive solutions.
* Bridge Business & Technology:
Act as the primary translation layer between client business stakeholders (up to the C-suite) and Data Robot’s technical delivery team (AI Engineers and Data Scientists). You will ensure business goals are accurately translated into technical requirements.
* Technical

Risk Management:

Leverage your technical background to identify implementation risks early—whether related to data infrastructure, API integrations, or agent logic—and work with the engineering team to mitigate them before they impact the critical path.
* Stakeholder Management: cultivate strong, trusted relationships with client sponsors. You will manage expectations, handle escalations, and navigate complex organizational dynamics to ensure project success.
* Drive Adoption & Change:
Go beyond delivery by helping customers understand how to operationalize and adopt Agentic workflows, advising on process changes required to integrate AI agents into their daily operations.
* Agile Delivery:
Run agile sprints, stand-ups, and sprint reviews, ensuring the delivery team maintains high velocity and clear direction.
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* Knowledge, Skills and Abilities:

** Technical Fluency:
* Understanding of system architectures, API integrations, and cloud infrastructure
* Ability to engage in discussions on the software development lifecycle (SDLC) with engineering teams
* Familiarity with GenAI and Agentic systems (e.g., non-deterministic behavior, latency trade-offs, MCP servers, RAG architectures)
Business Acumen:
* Ability to define KPIs, measure ROI, and align technical outputs with strategic business objectives

Consulting Mindset (“Consulting DNA”):
* Disciplined approach to project governance, documentation, and client communication
** Requisite

Education and Experience /

Minimum Qualifications:

** Related

Experience:

* 7+ years of professional experience, including delivery of complex software or data products for enterprise clients

Hybrid Background:
* Experience in technical roles (e.g., Software Engineer, Solution Architect, Technical Lead) with progression into client-facing leadership roles (e.g., Engagement Manager, Technical Program Manager, Product Owner)
AI/ML

Experience:

* Experience managing data science or machine learning projects

Education:

* Technical undergraduate degree (Computer Science, Engineering, or similar); MBA preferred

Certifications:

* PMP, Scrum Master (CSM), or cloud certifications (AWS, Azure, GCP) preferred

Consulting

Experience:

* Experience working within a management…