Customer Experience & QA Analyst — Drive Improvements

Azazie, Inc. in San Jose is seeking a Customer Support QA Analyst to ensure critical customer feedback translates into operational insights and service improvements. This role will analyze low-rated interactions, coach team members, and drive improvements in customer experience. Candidates should have at least 2 years in customer service, strong analytical skills, and be familiar with tools like Zendesk. This position offers comprehensive medical benefits after a probationary period and various perks, including paid time off and gym access.
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