Content Operations Specialist - PICO Video

Responsibilities

About the Role

We are looking for a high-impact Content Operations Specialist to be the primary driver of our XR streaming platform’s success in the United States and international markets. In this role, you will be the "boots on the ground" expert responsible for the end-to-end operational lifecycle of our app outside of China.

You will act as the bridge between our cutting‑edge XR technology and the Western entertainment ecosystem. You aren't just managing a product; you are crafting an immersive experience. From hands‑on content curation and user growth initiatives to managing high‑level third‑party partnerships, you will have total ownership of how our global users discover and consume content in the world of spatial computing.

• Content Curation & Programming:
  Own the daily content calendar for the US market. Hands‑on selection of featured native XR content and 3D/2D video highlights to ensure the platform remains fresh, relevant, and culturally resonant.
• User Lifecycle Operations:
  Execute localized campaigns to drive user acquisition, retention, and engagement. You will be responsible for creating in‑app events, community outreach, and push notification strategies tailored to International user habits.
• Third‑Party App Integration:
  Serve as the main point of contact for external streaming partners (e.g., You Tube, Netflix). Ensure their integration within our XR environment is optimized and troubleshoot operational issues to maintain a premium user experience.
• Localized Product Operations:
  Act as the "voice of the US user." Work closely with the R&D and Product teams to provide feedback on UI/UX localization, feature requests, and regional bugs to ensure the app feels "native" to the US market.
• Data Analysis & Reporting:
  Independently track and analyze key metrics (DAU, Watch Time, Retention). You will be expected to turn raw data into actionable insights and regular reports for the global management team.
• External Partner Relations:
  Scout and coordinate with local XR creators, influencers and XR camera companies to bring exclusive "native" content to the platform and increase brand visibility.

• Professional
  
  Experience:
  
  3+ years of hands‑on experience in content operations, app growth, or digital streaming (OTT), specifically for the US market.
• Market Insight: A deep, intuitive understanding of US pop culture, streaming trends, and social media dynamics.
• Language
  
  Skills:
  
  Fluency in written and spoken Chinese is needed to manage stakeholders in China market.
• Execution‑Focused: A proven track record of "getting things done" independently. You are comfortable being the sole owner of a project from ideation to execution.
• Analytical Proficiency:
  Experience using data visualization tools (e.g., SQL, Tableau, internal Dashboards) to drive operational decisions.

• XR Passion/
  
  Experience:
  
  Prior experience working within the VR/AR/MR space.
• Spatial Thinking: A solid understanding of how content consumption differs in a 3D/spatial environment versus a traditional 2D screen.
• Partnership Management:
  Experience managing operational relationships with major US media entities or app developers.
• Adaptability:
  Comfortable working across time zones and navigating the nuances of a cross‑border organizational structure.

Founded in April 2015, Pico is a VR company committed to developing immersive and interactive VR experiences for people around the world. Pico also provides tailor‑made solutions for our enterprise clients in the fields of education and healthcare.

Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

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