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CRM Lead: Oracle Service Cloud & Genesys Cloud Architect
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-06-27
Listing for:
Hudson Manpower
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
CRM System, IT Consultant
Job Description & How to Apply Below
Hudson Manpower is seeking an experienced CRM Lead based in San Jose, California. This role involves leading the implementation of Oracle Service Cloud with Genesys Cloud CX, overseeing telephony systems integration, and acting as a liaison among key stakeholders.
The ideal candidate will have extensive experience in CRM management, strong communication skills, and a solid understanding of customer service operations. Responsibilities include training users on new features and ensuring compliance with security requirements.
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