Sr. EPM Engineer
Listed on 2026-07-03
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IT/Tech
Cybersecurity, IT Support, Systems Administrator
Job Description
- Lead EPM efforts: architecting, implementing, and maturing Cyber Ark EPM across the environment
- Support end-user adoption of Cyber Ark’s Endpoint Privilege Manager
- Troubleshoot issues related to endpoint privilege, agent behavior, or policy enforcement
- Handle new user onboarding for EPM
- Monitor Service Now intake queue for EPM-related tickets
- Reach out proactively to end users to troubleshoot and walk them through solutions
- Work cross-functionally with other admins and teams
- Ensure strong communication and presence when interacting with other users or business customers
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- 5+ years of experience in endpoint/server administration, with some Cyber Ark EPM experience
- Background in architecting/providing privilege access solutions
- Windows & Linux exposure with Power Shell/XML scripting experience
- Experience with end-user device management tools like JAMP, Intune, FDM or similar
- Strong communication skills with the ability to speak with end users clearly
- Troubleshooting & support experience
- Working support tickets
- Contacting end users directly
- Strong problem-solving on endpoint issues
- Architectural experience around EPM or other endpoint security tools
- Any prior work implementing adoption programs or training users
- Broader privileged access management background beyond EPM
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