Architect, Site Reliability Engineering

Adobe’s Real Time Customer Data Platform (RTCDP) powers personalized customer experiences for some of the world’s largest brands. As a Senior SRE Technical Lead / Architect, you will play a critical role in ensuring RTCDP’s reliability, scalability, and operational excellence at a global scale.

This is a high ownership, high impact role that bridges production operations (Day2 ownership) and core datastore engineering. You’ll shape how RTCDP is built, operated, and scaled—while directly owning production reliability for one of Adobe’s most customer‑visible platforms.

• Own day2 production reliability for RTCDP, ensuring availability, performance, and durability aligned with SLOs.
• Serve as a technical lead during incidents, driving mitigation, recovery, and post‑incident analysis for SEV3 through SEV1 (CSO) events.
• Improve incident response processes, on‑call health, and operational readiness.
• Partner with product and platform teams to ensure production‑ready launches and regional expansions.

• Provide technical leadership for RTCDP’s core data stores, including Aerospike, Foundation DB, Postgres, CosmosDB, DynamoDB.
• Drive reliability, scalability, upgrade, backup/restore, and disaster recovery strategies.
• Lead or influence datastore automation (provisioning, scaling, upgrades, benchmarking, lifecycle management).
• Contribute to cost optimization and efficiency improvements through rightsizing and architectural enhancements.

• Design and build automation‑first solutions to reduce toil and improve system safety.
• Influence architecture decisions that improve reliability, scalability, and operability.
• Build and evolve monitoring, alerting, and observability focused on real customer impact.
• Promote consistent operational patterns across services, teams, and regions.

• Act as a senior technical authority within the SRE organization.
• Mentor engineers and influence teams across geographies without relying on direct ownership.
• Partner closely with engineering, infrastructure, and security teams.
• Champion strong SRE and Dev Ops principles: ownership, automation, error budgets, and continuous improvement.

• Broad scope across Run & Operate and Core Datastore architecture.
• Architect‑level influence with direct production ownership.
• Real impact on customer reliability, platform scale, and cost efficiency.
• Opportunity to help define how RTCDP operates globally, not just respond to incidents.

• Senior SRE, infrastructure, or platform engineer with 10+ years of experience running large‑scale distributed systems.
• Strong background in data stores, reliability engineering, and automation.
• Proven experience leading production incidents and driving operational improvements.
• Comfortable operating with high ownership, ambiguity, and scale.
• Passion for building resilient systems and mentoring others.

Expected Pay Range: U.S. pay range $173,500 – $331,050 annually. In California, $228,600 - $331,050. Non‑sales roles paid as base salary with possible long‑term incentives. Additional compensation details provided during hiring.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Fair Chance Ordinances:
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Application Window Notice:
If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations.

Massachusetts Legal Notice:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.