Server Operations Engineer II

## Server Operations Engineer IIApplylocations:
San Jose, CAtime type:
Full time posted on:
Posted Todayjob requisition :
R0016068
** What You'll Be Doing
*** Monitor and work through a daily queue of break-fix and OS installation tickets, prioritizing by SLA and handling them first-in, first-out
* Perform OS deployments and server onboarding, including automated installations via PXE boot
* Remotely troubleshoot hardware, OS, and basic network issues using out-of-band tools like IPMI
* Coordinate with vendors and on-site field technicians to resolve hardware failures, including part swaps and RMA submissions
* Maintain accurate records in asset management, ticketing systems, and rack elevation documentation
* Collect and verify asset inventory data for accuracy and compliance
* Submit and track media destruction requests
* Escalate complex or unresolved issues to senior SOEs and assist with triage documentation
* Support policies, procedures, and operational documentation as needed
* Participate in on-call rotation
** What We're Looking For
*** Bachelor's degree or diploma in Computer Science, Electrical Engineering, or a related field or equivalent hands-on experience
* Solid working knowledge of Linux, including command-line navigation, basic administration, and hardware fault diagnosis
* Familiarity with server hardware components: CPUs, RAM, drives, NICs, RAID configurations, and how they interact
* Experience with out-of-band/lights-out management tools (IPMI, iDRAC, HP iLO)
* Basic networking fundamentals MAC addresses, subnets, TCP/IP, routing tables
* Ability to read and execute Shell/Bash scripts;
Python familiarity is a plus
* Strong communicator clear, concise written and verbal English
* Comfortable handling multiple tickets and shifting priorities without losing track of details
* Data center hands-on experience especially with physical hardware troubleshooting, not just cable management
** Preferred
* ** Experience with large-scale or remote OS deployments (PXE boot)
* Familiarity with vendor hardware from Supermicro, Dell EMC, HPE, Quanta, or Cisco UCS
* Exposure to asset management or inventory tracking tools
* Any scripting or automation experience (Python, Bash)
** Physical Demands & Work Environment
** This role may involve prolonged periods of sitting or standing, movement within a data center or office environment, and repetitive use of a keyboard and mouse. You'll need to be able to communicate effectively and work at a computer for extended periods. Some positions may require occasional repetitive motion of the wrists, hands, and/or fingers.
** Salary Range**$31.79 - $50.19 USD (Hourly)
* * Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
* * Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
*** Astreya*
* ** offers comprehensive*
* ** b
* *** enefits to all Regular, Full-Time Employees,*
* ** including:
*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
* Dental provided through UHC
* Nationwide Vision provided by UHC
* Flexible Spending Account for Health & Dependent Care
* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
* Corporate Wellness Program provided by Goomi Group
* Employee Assistance Program
* Wellness Days  401k Plan
* Basic and Supplemental Life Insurance
* Short Term & Long Term Disability
* Critical Illness, Critical Hospital, and Voluntary Accident Insurance
* Tuition Reimbursement (available 6 months after start date, capped)
* Paid Time Off (accrued and prorated, maximum of 120 hours annually)
* Paid Holidays
* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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