Product Manager - Voice

Overview

We are forming a Voice of Employee Center of Excellence. We need a senior product manager who can operate at the intersection of enterprise data architecture, agentic AI tooling, and organizational influence to fuel successful improvements across the digital employee experience. You will build and drive adoption of a VoE capability that connects the dots between disparate teams and vendors to make it easy for Adobe to share, gather, and act on quality employee feedback.

• Deliver listening posts across key employee platforms and using Qualtrics. Upgrade fragmented survey creation with governed, reusable patterns and self-serve tools that allow team autonomy while unlocking cross-functional analysis, prioritization, and action.
• Develop a collaborative employee listening community that drives product adoption and impactful connections between teams doing similar listening and analysis.
• Own the product roadmap for agentic survey building, distribution, summarization, and actioning as the primary adoption driver:
  Define and deliver a proof of concept, gain consensus across key leaders, and manage vendor delivery commitments.
• Define key employee journeys and a repeatable model for combining signals from key platforms into cohesive analytics. Define data governance standards to ensure reliability of end-to-end data flows.
• Collaborate with research, data science, and engineering teams on a shared model to expand feedback analysis across employee products, services, and agents.
• Define the functions and ownership of closing the insight-to-action loop and ensure VoE findings trigger owned, trackable action.
• Hold vendors accountable for delivering capability improvements within committed timelines.

• 6+ years of product management experience, with at least one internal platform or enterprise tooling launch in a large, matrixed organization.
• Demonstrated success with leading cross-functional teams to adopt internal solutions through influence, rather than authority. Excellent outreach and executive presentation skills. Seamlessly translates technical concepts to business-level customers; able to speak in terms of value delivered. Content development experience a plus.
• Demonstrated experience with VoE, VoC, or CX feedback programs and understanding of insight-to-action systems.
• Familiarity with Qualtrics, Databricks, and Service Now / Move Works is a strong plus. Experience managing enterprise vendor relationships is required.
• AI product fluency and experience shipping or shaping agentic or AI-assisted capabilities, ability to critically evaluate AI capabilities against real product outcomes, and a strong record of success influencing vendors to deliver necessary enhancements.
• Data architecture fluency with data warehousing platforms such as Databricks and experience defining governance for end-to-end data flows.
• Taxonomy, ontology, and knowledge management fluency to fuel the development of conversational and operational agentic models.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.

We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

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