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UX Researcher - Global Monetization Product and Technology

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: TikTok
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    Data Scientist, Data Analyst
Salary/Wage Range or Industry Benchmark: 76000 - 168000 USD Yearly USD 76000.00 168000.00 YEAR
Job Description & How to Apply Below

Responsibilities

The Tik Tok Monetization User Research team serves as the gateway to Tik Tok's business services, helping clients seamlessly connect with their audiences and unlock their brand's full potential. Our mission is to inspire and empower clients to achieve their goals, explore new opportunities, and create value through Tik Tok.

  • Lead strategic research to identify novel product opportunities and conduct independent research on multiple aspects of products and experiences within the Global monetization space.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
  • Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. Understand and incorporate complex technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and in-person presentations.
  • Qualifications

    Minimum Qualifications

  • Bachelor’s degree with 5+ years of relevant experience within user experience, applied research setting and/or product research and development, or a Master’s degree and 3+ years relevant experience, or a PhD with 1+ years of relevant experience.
  • Proven experience in both qualitative and quantitative research methods, including in-depth interviews, focus groups, concept testing, usability testing, surveys, and data analysis.
  • Ability to work independently and autonomously, managing multiple projects simultaneously in a fast changing environment.
  • Excellent communication skills, with the ability to translate research findings into strategic narratives and influence cross-functional teams and senior stakeholders.
  • Preferred Qualifications

  • Advanced degree (Master's or Ph.D.) in a relevant field such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics.
  • Proficiency in statistical analysis and data analysis tools such as SQL, Python, R, SPSS, or equivalent.
  • Experience working in a global organization and collaborating across diverse teams and time zones.
  • Strong understanding of user-centered design principles and experience partnering with designers, product managers, and engineers.
  • Proven ability to influence product strategy through high-quality, data-driven research.
  • Familiarity with the social media industry or content creation platforms.
  • About Tik Tok

    Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us

    Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

    We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

    Join us.

    Diversity & Inclusion

    Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

    We are passionate about this and hope you are too.

    Tik Tok Accommodation

    Tik Tok is committed to…

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